Thank you for choosing Vade Blanc! We are dedicated to providing a reliable and efficient shipping experience. This Shipping Policy outlines our shipping options, costs, and estimated delivery times. By making a purchase on our website, https://vadeblanc.com/, you agree to the terms of this Shipping Policy.
1. Order Processing
- Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
- High-Volume Periods: During peak times, such as holidays or sale events, processing times may be longer. We will notify you of any significant delays.
2. Shipping Destinations
- Worldwide Shipping: We ship worldwide except to regions currently classified as war zones. If your location is not available at checkout, please contact us for confirmation.
- Free Shipping: We offer free standard shipping to customers in the United Kingdom, United States, Canada, and Australia.
- Shipping Rates: For other international destinations, shipping charges are calculated at checkout based on your location and chosen shipping method.
3. Domestic and International Shipping Options
- Shipping Methods: We offer standard and expedited shipping options for both domestic and international orders.
- Estimated Delivery Times:
- Standard Shipping:
- UK, USA, Canada, and Australia: 5-10 business days (Free Shipping)
- Other International Destinations: 10-15 business days
- Expedited Shipping (Available at additional cost):
- UK, USA, Canada, and Australia: 3-7 business days
- Other International Destinations: 5-10 business days
- Standard Shipping:
- Note: Delivery times may vary due to customs processing, regional holidays, or unforeseen circumstances such as weather.
4. Customs and Import Duties
For orders outside the UK, USA, Canada, and Australia, international customers are responsible for any customs fees, import duties, or taxes imposed by their respective countries. These charges are not included in the purchase price or shipping cost, and Vade Blanc is not liable for additional fees once the order reaches your country.
5. Order Tracking
After your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for the tracking information to update. You can use this tracking information to monitor your order’s progress.
6. Changing Your Shipping Address
If you need to change your shipping address after placing an order, please contact us as soon as possible at info@vadeblanc.com. We will try our best to accommodate address changes if the order has not yet been processed. However, we cannot make changes once the order is in transit.
7. Shipping Delays
Although we strive to meet the estimated delivery times, there may be delays due to circumstances beyond our control (e.g., customs processing, extreme weather, or high shipping volumes). We encourage you to check the tracking information provided for updates.
8. Lost or Missing Packages
If your package is lost in transit, please contact us at info@vadeblanc.com. We will work with the carrier to locate your package or arrange for a replacement if necessary.
9. Returns and Exchanges
For information on returns and exchanges, please review our Return Policy. If you have any questions about the return process, feel free to contact our support team.
10. Contact Us
For any questions or assistance regarding your shipment, please reach out to us:
Vade Blanc
Website: https://vadeblanc.com/
Email: info@vadeblanc.com / vadeblanc.official@gmail.com
Whatsapp : +1 786 673 0916